Our Staff

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  • Adam - Director of OperationsAdam
    • Director of Operations
    • Adam is the manager of the clinic and grooming facility. He helps in most aspects of the practice and is our go-to guy.  Receiving his BS in Operations Management from Kansas State University in 1996, he joined the practice in 2005 after a career in manufacturing.  He is married to Dr. Gaines (lucky man!!). he also manages our TWO sister clinics; Walnut Creek Veterinary Clinic in Papillion and Skyline Veterinary Clinic in Elkhorn.
  • Shannon - Licensed Veterinary Technician/Practice AdministratorShannon
    • Licensed Veterinary Technician/Practice Administrator
    • Shannon is a licensed veterinary technician, graduated from NCTA and has been with us since 2001. Her technical skills are incredible! She is knowledgeable and friendly. She transitioned into the administrative role in our practice in 2012. Dr. Gaines and Shannon worked together prior to opening Ridgeview. She has one dachshund, Stella. She and her husband, Jay, have three sons; Gavin, Malik, and Brayden.  Shannon is the Practice Administrator for Ridgeview, Walnut Creek Veterinary Clinic, and Skyline Veterinary Clinic.
  • Courtney
    • Clinic Manager
    • Courtney went to School at Iowa Western and she graduated in 2011. She has been in a clinic since 2005, and has been at Ridgeview since 2015. She recently became our clinic manager in 2017! She is married to Andrew and has 1 son named Leo. They also have a dog named Penny, who they rescued from HUGS, and a cat named Finn. Courtney is a great fit to our team and we are very excited to have her!
  • Lacee - Licensed Veterinary TechnicianLacee
    • Licensed Veterinary Technician
    • Lacee is an experienced licensed veterinary technician. She graduated from Northeast Community College’s Veterinary Technician school in 2002. She has excellent technical skills, is very knowledgeable, and also serves as our Safety Coordinator. She has been on our team since 2003. Lacee and her husband, Arnie, have 2 cats; BingBong and Sarge; and 1 Chinchilla, Chinchers.
  • Krystal - Licensed Veterinary TechnicianKrystal
    • Licensed Veterinary Technician
    • Krystal has been on our staff since July 2007 and received her degree from Vatterott College. She enjoys working with clients and patients. Krystal especially loves puppies and kittens. She also likes surgical procedures, anesthesia, and dentistry. She has 2 cats of her own, Zee and Chutney. Krystal moonlights as a pet-sitter.
  • Cori - Licensed Veterinary TechnicianCori
    • Licensed Veterinary Technician
    • Cori is a 2013 graduate of Vatterott College, and joined our staff after an externship at Ridgeview’s sister clinic, Walnut Creek Veterinary Clinic. Cori has had experience in several area clinics. Cori and her daughter, Aurora, have two cats, Finn and Neelix, two kittens, Chan and Smokey, and a Guinea Pig, Butterscotch.
  • Alana - Licensed Veterinary TechnicianAlana
    • Licensed Veterinary Technician
    • Alana is a United States Army Veteran and is active in many veteran social events such as Soldiers’ Wish. She graduated in 2010 from Bel-Rea in Denver Colorado. She loves senior pets! Gray faces are her favorite! Her and husband Chris, have three pets, a Chocolate Lab, Godiva; a Mix, Herman; and a cat, Lucky. They also have Marza and Wenzday. She joined us in 201
  • SueAnn - Licensed Veterinary TechnicianSueAnn
    • Licensed Veterinary Technician
    • SueAnn joined our team September 2016. She moved to Omaha from McPherson, Kansas. She graduated in 2016 from Colby Community College in Colby, Kansas. She loves Laser Therapy and patient care. She has one dog a schnauzer named Patches. She enjoys trying new things, especially food.
  • Katherine - Veterinary Technician Student/Veterinary AssistantKatherine
    • Veterinary Technician Student/Veterinary Assistant
    • Katherine started at Ridgeview in January 2017. She has a certificate of Veterinary Assistant from San Juan College. In Fall 2017 she will be graduating vet tech school from San Juan College. She is married to Ryan. They have two cats,  Archer (deaf and loud), and Pepper (mommy’s princess). Her favorite past time is horseback riding.
  • Megan - Customer Care SpecialistMegan
    • Customer Care Specialist
    • Megan joined our team in 2010. Megan has three dogs; Bella the Siberian Husky, Boston the German Shepherd, and Baya a Chihuahua Mix. She is the gentle, kind voice answering the phone and helping you at the front desk. She is a valuable member of our team! She and her husband, Brian, have a daughter, Aubree.
  • Jessie - Customer Care SpecialistJessie
    • Client Care Specialist
    • An Elkhorn native, Jessie graduated from Elkhorn South High School. Her interests include painting, listening to music, and watching The Office. Jessie has a dog named Doc, a Beagle/Bulldog mix. Jessie joined our team Summer 2016.
  • Kaitlin - Customer Care SpecialistKaitlin
    • Client Care Specialist
    • Kaitlin joined us in January 2017. Originally from Omaha, she graduated from the University of Nebraska at Kearney. She is married to Ted and has a step-daughter, Alyssa. They have a cat named Allen Meow! She and her family love the summer and enjoy traveling, running, art projects, and trying new food and restaurants.
  • Kayla - Customer Care SpecialistKayla
    • Client Care Specialist
    • Kayla joined us in January 2017. Originally from Grand Island Nebraska, she and her son, Caine age 6, moved to Omaha in 2017. Her hobbies include reading and baking for her family. They have one cat, Stacia, and recently added a bulldog, Willis, to their family. She has a warm heart for all animals that come along.
  • Erin - Customer Care SpecialistErin
    • Client Care Specialist
    • Erin started here at Ridgeview Animal Hospital at the beginning of September 2017.  She has a huge passion for helping animals and being a part of their health and everyday life.  Aspiring to go back to school and get a degree as a Vet Tech and a minor in business next year after she and her fiancé get married in June 2018!  They have two beautiful dogs, Lola and Lulu who love to play fetch and chase one another.  On her off time she enjoys spending time outdoors and with family and friends.
  • Kim - GroomerKim
    • Groomer
    • Kim has been grooming pets since 2003, and was here at the start of Ridgeview’s groom shop. She loves working with dogs getting them clean and tidy for our clients. She has two sons, Josh and Michael, and two dogs, Maggie the Pekingese and Linus the Australian Shepherd. They also have a cat named Chester.
  • Jean - GroomerJean
    • Groomer
    • Jean has been grooming full time since 1972! She came to us in 2012 from her own shop, Harvey Oaks Grooming. She has successfully shown poodles in all three sizes and several other breeds. She specializes in fancy poodle trims, poodle mixes, Bichons, scissor trims, and unusual terriers (Airdales, Bedlingtons, Scotties, Westies, Welsh Terriers, and Wire Fox Terriers). She loves working on both standard grooming and grooms for competitions. She does well with problem dogs. Jean absolutely loves what she does.
  • Jerry - Facility ManagerJerry
    • Facility Manager
    • Jerry Ravnsborg grew up on a Farm where you learn to do all kinds of things. He has a BS in Business Administration and owned a manufacturing company, where he later went into technical sales of industrial automation in a three-state area. As a retiree, he enjoys living on an acreage with his wife Carol of 51 years. Their Son is Dr. BJ Ravnsborg, located at the Walnut Creek Veterinary clinic. They have a Daughter Amy in KC who is an air traffic controller. Their family has 4 grandchildren, two boys, and two girls. He enjoys working with his hands and currently provides maintenance services for Ridgeview, Walnut Creek and Skyline Clinics.
  • Jessika - Certified Veterinary AssistantJessika
    • Certified Veterinary Assistant
    • Jessika graduated from Animal Behavior College with a certification in veterinary assisting in April 2018. She joined the staff after an externship here at our clinic. Jessika and her Husband have a dog named Baloo, two cats named Toby and Harley, and a hamster named Biscuit. She loves all things animal and wouldn’t trade her miniature zoo for anything in the world!