Practice Administrator/Licensed Veterinary Technician Shannon is a licensed veterinary technician, graduated from NCTA and has been with us since 2001. Her technical skills are incredible! She is knowledgeable and friendly. She transitioned into the administrative role in our practice in 2012. Dr. Gaines and Shannon worked together prior to opening Ridgeview. She has one dachshund, Stella. She and her husband, Jay, have three sons; Gavin, Malik, and Brayden. Shannon is the Practice Administrator for Ridgeview, Walnut Creek Veterinary Clinic, and Skyline Veterinary Clinic.
Licensed Veterinary Technician Lacee is an experienced licensed veterinary technician. She graduated from Northeast Community College’s Veterinary Technician school in 2002. She has excellent technical skills, is very knowledgeable, and also serves as our Safety Coordinator. She has been on our team since 2003. Lacee and her husband, Arnie, have 3 cats; Bing Bong, Ash, and Jovie. They also have a Chinchilla, Chinchers.
Licensed Veterinary Technician Krystal has been on our staff since July 2007 and received her degree from Vatterott College. She enjoys working with clients and patients. Krystal especially loves puppies and kittens. She also likes surgical procedures, anesthesia, and dentistry. She has 2 cats of her own, Zee and Chutney. Krystal moonlights as a pet-sitter.
Licensed Veterinary Technician Cori is a 2013 graduate of Vatterott College, and joined our staff after an externship at Ridgeview’s sister clinic, Walnut Creek Veterinary Clinic. Cori has had experience in several area clinics. Cori, along with her husband Jacob and daughter Aurora, have a houseful of pets: including four cats, Finn, Neelix, Chan and Smokey, as well as a Guinea Pig named Butterscotch.
Licensed Veterinary Technician Alana is a United States Army Veteran and is active in many veteran social events such as Soldiers’ Wish. She graduated in 2010 from Bel-Rea in Denver Colorado. Her passion is senior pets, she loves those sugar faces! Her and husband Chris, have 5 pets, a Chocolate Lab, Godiva; a Mix, Herman; and 3 cats, Lucky, Wenzday & Annabell-E. She joined us in 2015.
Licensed Veterinary Technician SueAnn joined our team September 2016. She moved to Omaha from McPherson, Kansas. She graduated in 2016 from Colby Community College in Colby, Kansas. She loves Laser Therapy and patient care. She has a black cat named Delphonse. She enjoys trying new things, especially food.
Licensed Veterinary Technician Jasmine graduated from Iowa Western Community College in 2019. She did her externship here during school and we loved her so much, we kept her! She has always had a love for animals and loves helping both them and their owners. She has one cat named Ranger. Outside of work Jasmine enjoys watching movies and spending time with her friends.
Customer Care Specialist Megan joined our team in 2011. She and her husband have four pets; Nala the cat, Bella the Siberian Husky, Boston the German Shepherd, and Baya the Chihuahua Mix. Her daughter Aubree enjoys helping take care of the pets, and visiting the animals at the clinic! She is the gentle, kind voice answering the phone and helping you at the front desk. She is a valuable member of our team!
Client Care Specialist An Elkhorn native, Jessie graduated from Elkhorn South High School. Her interests include painting, listening to music, and watching The Office. Jessie has a dog named Doc, a Beagle/Bulldog mix. Jessie joined our team Summer 2016.
Client Care Specialist Erin started here at Ridgeview Animal Hospital at the beginning of September 2017. She shares a life with her husband Willy and two fur children, Lola Ann and Lulu Mae! They are constantly keeping her on her toes wanting to play and get into everything! Fun fact: Her husband Willy actually helped clean the kennels here at Ridgeview when he was a young buck in high school! When Erin’s not working, she is spending time with family and friends.
Client Care Specialist Kelsey joined our team in December 2018. She never worked with animals, but quickly learned how amazing and fun it is, and hopes to further her career in the pet care world. When she’s not at the clinic, she spends her time with her friends and family, including her spoiled cat, Stella.
Client Care Specialist Danielle joined the Ridgeview team in October 2019. She grew up in Highlands Ranch, Colorado and moved to Omaha July 2019. Growing up Danelle always had a passion for animals and decided that she is happiest working in an environment that she’s able to work with animals all day! She attended Arizona State University for two years and graduated from the University of Colorado, Boulder with her Psychology degree. Danielle and her family have two Yorkies named Chase and Cooper who love to play and snuggle up as close to your face as they can manage. In her free time she loves to spend time with her family, watch movies, and listen to music. She also enjoys drawing, coloring, and painting whenever she can!
Veterinary Assistant Nichole is originally from Wahoo, Nebraska. She has several years of experience in pet care and working in the veterinary industry. She shares her life with her husband, Thomas, as well as two black cats, Francis and Kitten. When she’s not at the hospital, you might find Nichole and her husband competing in local car audio competitions through MidwestSPL.
Director of Operations Adam is the manager of the clinic and grooming facility. He helps in most aspects of the practice and is our go-to guy. Receiving his BS in Operations Management from Kansas State University in 1996, he joined the practice in 2005 after a career in manufacturing. He is married to Dr. Gaines (lucky man!!). he also manages our TWO sister clinics; Walnut Creek Veterinary Clinic in Papillion and Skyline Veterinary Clinic in Elkhorn.
Licensed Veterinary Technician Melissa Peterson is a Fremont native and obtained her Associate of Applied Science Degree from Vatterott College in 2009. She completed her externship at Ridgeview Animal Hospital and joined our sister clinic, Walnut Creek, as a licensed technician in March of 2010 then transitioning to Skyline Veterinary Clinic in January of 2016 as the Clinic Manager and is now a Flex Technician/Administrative Assistant for all 3 sister clinics . In addition to being a tech, Melissa enjoys football, fishing, music, softball and being outdoors. She currently resides in Omaha with her husband Grant, their son Waylon and their fuzzy kids Daphne, Janis, Roxie, and Kitler.
Client Care Specialist Violet joined the team in 2018. She is our flex CCS, sharing her time between the three clinics. She was born and raised in Omaha, Nebraska, spending most of her life turning her house into a menagerie. Her current partner in crime is a goofy cattle dog mix named Sophie—the two of them wreak havoc by curling up on the sofa with a good book.
Groomer Kim has been grooming pets since 2003, and was here at the start of Ridgeview’s groom shop. She loves working with dogs getting them clean and tidy for our clients. She has two sons, Josh and Michael, and two dogs, Maggie the Pekingese and Linus the Australian Shepherd. They also have a cat named Chester.
Groomer Jean has been grooming full time since 1972! She came to us in 2012 from her own shop, Harvey Oaks Grooming. She has successfully shown poodles in all three sizes and several other breeds. She specializes in fancy poodle trims, poodle mixes, Bichons, scissor trims, and unusual terriers (Airdales, Bedlingtons, Scotties, Westies, Welsh Terriers, and Wire Fox Terriers). She loves working on both standard grooming and grooms for competitions. She does well with problem dogs. Jean absolutely loves what she does.
Facility Manager Jerry Ravnsborg grew up on a Farm where you learn to do all kinds of things. He has a BS in Business Administration and owned a manufacturing company, where he later went into technical sales of industrial automation in a three-state area. As a retiree, he enjoys living on an acreage with his wife Carol of 51 years. Their Son is Dr. BJ Ravnsborg, located at the Walnut Creek Veterinary clinic. They have a Daughter Amy in KC who is an air traffic controller. Their family has 4 grandchildren, two boys, and two girls. He enjoys working with his hands and currently provides maintenance services for Ridgeview, Walnut Creek and Skyline Clinics.